Fetchway to Launch UAE’s First AI-Powered Pet Care Ecosystem Platform
In this article, you’ll learn:
- Why Fetchway was created and the real-life story that inspired it
- How our AI-based directory helps pet owners find trusted businesses faster
- What features will be available at launch — from bookings and loyalty rewards to rich business profiles and verified reviews
- How digital pet passports will simplify sharing health records with service providers
- What pet businesses can expect from tools built to grow and manage their presence
- How Fetchway is bringing transparency to pricing, availability, and service quality
- A preview of what’s coming next — including our ticketing system for UAE’s animal attractions and a marketplace for adoptable pets
In a country known for luxury living and world-class services, the pet industry in the UAE has often lagged behind in one key area: digital convenience. Until now.
Fetchway, a soon-to-launch AI-powered platform co-founded by Dubai-based designer and entrepreneur Patrick Schvartzman, is preparing to reshape the way pet owners and businesses connect across the Emirates. Designed from the ground up to be far more than a pet business directory, Fetchway offers a smart, seamless ecosystem that blends discovery, bookings, digital pet passports, loyalty rewards, reviews, and messaging — all in one place.
But this isn’t just about convenience. It’s about trust, transparency, and efficiency — three things the fragmented pet care landscape in the UAE has sorely lacked.
I discovered a common problem after I got my first dog here in Dubai — Kira, a Japanese Akita Inu,” said Schvartzman. “I spent way too much time trying to find a vet I could actually trust. I went through six different clinics before I found one I was comfortable with. Searching Google, hopping between neighborhoods, reading endless reviews — it was exhausting. And that’s just vets. What about trainers? Groomers? Boarding? I realized this wasn’t just my problem — it was everyone’s. That’s when the idea hit: what if there was a Yelp, but built specifically for pet businesses in the UAE? One place to compare, book, and trust — with real transparency and AI helping to match you with the best options.
He added:
When I got my second puppy, Maximo, he swallowed a small piece of plastic, and I found myself frantically calling everywhere trying to find a clinic that could see him immediately — and wouldn’t charge a fortune. I don’t think any pet owner should have to go through that stress. With Fetchway, you’ll be able to sort, filter, and connect instantly — without a dozen phone calls.
Solving Real Problems in the Pet Industry
If you’ve ever tried to find a last-minute vet, compare grooming services, or book a trainer without spending hours digging through random websites and WhatsApp messages — you’ll understand why Fetchway was created.
The UAE’s pet industry has grown rapidly, but discoverability remains scattered, and most businesses lack the tools to provide a frictionless digital experience. Fetchway addresses this by offering:
- 🔍 AI-Powered Search & Smart Recommendations
Match with top services based on real reviews, filters, business types, and personalized needs — from grooming to vet care to training.
- 📅 End-to-End Booking & Messaging
Schedule appointments, communicate with providers, and share pet profiles in real time — all within one platform.
- 📄 Digital Pet Passports
Centralized health, care, and identification records you can securely share with any vet, groomer, or service provider on Fetchway.
- 🎁 Loyalty & Rewards
Earn points and exclusive perks through repeat bookings or featured services, helping pet owners save and businesses retain clients.
- 📌 Dynamic Business Profiles
Comprehensive listings that go beyond contact info — including specialties, operating hours, pet types served, pricing, and verified reviews.
- 🐾 Pet Listings & Adoption Center Integration
Shelters, rescues, and adoption organizations can publish pets available for adoption in a dedicated Pet Marketplace, complete with full pet profiles (health, personality, history, and media), improving transparency and adoption success.
- 🎟️ Animal Attractions & Ticketing Hub
Fetchway will become a go-to platform for tourists and locals alike to explore and book animal-based experiences across the UAE — including zoos, aquariums, wildlife reserves, falconry shows, animal-friendly hotels, and more. As a licensed ticket vendor, Fetchway will allow users to purchase passes directly through the platform, seamlessly combining pet care and animal tourism in one place.
Built for Pet Owners — And the Businesses That Serve Them
What makes Fetchway unique is that it doesn’t just cater to pet parents. The platform is also packed with tools to help pet businesses grow, manage bookings, and showcase what makes them exceptional. Whether you’re a solo dog trainer or a full-scale vet hospital, Fetchway gives you a powerful digital storefront — with no coding or complex onboarding.
What’s Next for Fetchway?
Fetchway is now moving into the development phase in partnership with Avantlis Digital Services, bringing its AI-powered pet care ecosystem to life. The platform is expected to launch before the end of 2025, with a goal of having the majority of UAE-based pet businesses listed by the time it goes live.
By early 2026, Fetchway will begin its Business Onboarding Program, allowing verified businesses to take control of their profiles, engage directly with pet owners, and access a powerful suite of digital tools — including bookings, loyalty rewards, messaging, and more.
“We’re not just launching a directory,” Schvartzman explains. “We’re launching a smarter way for pet owners to find and trust businesses — and for those businesses to grow through meaningful, tech-enabled relationships.”
One Response
Do you guys need beta tester? I’ve had this problem before, so i know exactly where you guys are coming from. Would love to see this in action, let me know 🙂